Privacy Policy.

According to Article. 13 paragraph 1 paragraph Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. Regarding the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR), we inform you:

  1. The data controller for your personal data is Silva s.j. at street Lubelska 43A, 10-410 Olsztyn, telephone: +48 89 532 00 27, email:
  2. Data protection is carried out in accordance with the requirements of applicable laws and regulations. We respect the right to privacy and prioritize data security. For this purpose, we use, among other things, To achieve this, we use a secure communication encryption protocol (SSL), and data is stored on secure servers, computers, and with third-party entities (such as an accounting office or a bank).
  3. Your personal data, such as your name, address, email, phone number, billing address, and tax identification number (NIP), can be provided to the Administrator through the provided phone number, email address, and the form available on the website Data may also be collected during corporate events such as exhibitions, trade shows, and presentations.
  4. Our website does not automatically collect any information except for the information contained in cookies. More information about cookies (so-called “ciasteczka”) can be found in our Cookie Policy..
  5. The processing of your personal data will be carried out based on Article. 6 RODO. The Administrator relies on a legitimate interest, which is the collection of statistical data and the analysis of website traffic.
  6. Your data is collected for the following purposes:
    – correspondence with clients, including responding to messages, inquiries, and requests for quotations.
    – entering into and executing a Service Agreement or Sales Agreement.
  7. Personal Data is processed based on your consent provided by you:
    – voluntary consent when entering data into forms for purposes arising from the specific form’s function, e.g., for contact purposes.
    – mandatory for the purpose of entering into and performing a Sales Agreement / Service Agreement, being necessary for the achievement of sales objectives or arising from legal obligations.
  8. In some situations, customer data may be transferred to third parties. Recipients of customer data include:
    – authorized employees for the purpose of carrying out their assigned duties.
    – software and hardware service technicians.
    – Banks
    – Accounting offices
    – Hosting Companies.
    – Other partners: Facebook, Google AdWords, Google Analytics,
  9. Your personal data will be stored for a period of 5 years until the marketing opportunities and data analysis needed to conduct business activities are exhausted. In the case of entering into an agreement with us, your personal data will be processed by us for the entire duration of the agreement and beyond, i.e., until the expiration of the limitation period for any claims arising from the agreement and in connection with the fulfillment of the 5-year archiving obligation.
  10. You have the right to access the content of your personal data, the right to rectify them, delete them, as well as the right to restrict their processing, withdraw consent, the right to data portability, and the right to object to the processing of your personal data. You have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data violates the provisions of the EU General Data Protection Regulation RODO.
  11. Personal data provided on the website will not be sold or disclosed to third parties, in accordance with the provisions of the Personal Data Protection Act.

Cookie Policy.

  1. The website does not automatically collect any information except for the information contained in cookies.
  2. Cookies are computer data, in particular text files, which are stored on the end device of the Service User and are intended for use with the website of the Service. Cookies typically contain the name of the website they come from, the duration of their storage on the end device, and a unique number.
  3. The entity that places cookies on the end device of the Service User and has access to them is the operator of the website – Silva s.j. at street Lubelska 43A, 10-410 Olsztyn, telephone: +48 89 532 00 27, email:
  4. Cookies are used for the following purposes:
    1. Customizing the content of the website pages to the User’s preferences and optimizing the use of the website; in particular, these files allow the recognition of the Service User’s device and the display of the website in a way tailored to their individual needs;
    2. Creating statistics that help understand how Service Users use the website pages, enabling the improvement of their structure and content;
  5. Within the Service, two main types of cookies are used: session cookies and persistent cookies. Session cookies are temporary files that are stored on the User’s end device until they log out, leave the website, or close the software (web browser). ?Constant? Persistent cookies are stored on the User’s end device for the time specified in the parameters of the cookies or until they are deleted by the User.
  6. The following types of cookies are used within the Service:
    1. Necessary cookies, enabling the use of services available within the Service, e.g., authentication cookies used for services that require authentication within the Service;
    2. Cookies used to ensure security, e.g., used to detect abuse in the field of authentication within the Service;
    3. Performance cookies, allowing for the collection of information about how the Service’s web pages are used;
    4. Functional cookies, allowing the remembering of settings chosen by the User and personalization of the User interface, e.g., in terms of the selected language or region, from which the User comes, font size, website appearance, etc.;
    5. Advertising cookies, allowing the delivery of advertising content more tailored to the User’s interests.
  7. In many cases, the software used for browsing websites (web browser) allows the storage of cookies on the User’s end device by default. Service Users can change their cookie settings at any time. These settings can be changed, in particular, to block the automatic handling of cookies in the web browser settings or to inform about each cookie being placed on the User’s end device. Detailed information on the options and methods for handling cookies is available in the software settings (web browser).
  8. The Service Operator informs that limiting the use of cookies may affect some of the functionalities available on the Service’s web pages.
  9. Cookies placed on the User’s end device by the Service Operator and used may also be used by advertisers and partners cooperating with the Service Operator.
  10. More information about cookies is available at or in the “Help” section of the web browser’s menu.

The following cookie policy template is protected by copyright, which is owned by IAB Poland.
Sources of information: